Please review the policy below before registering.

In Writing: All cancellations must be submitted in writing to: support@mahjcon.com

Refund Schedule:

Refund type is based on the date your written cancellation is received.

More than 30 days prior to the event:

Full refund to the original payment method or by check.
If your payment was made by credit card, the credit card processing fee will be deducted from the refund since we have to pay that fee upfront.

Between 30 days and 2 weeks prior to the event:

A full credit voucher will be issued and must be used within one year of issuance.
(Some exceptions may apply.)

Within 2 weeks of the event:

Non-refundable and will be considered a donation to MahjCon, Inc., a 501(c)(3) nonprofit organization.

Non-Transferable Tickets:

Tickets are non-transferable unless an exception is agreed upon in writing.